Reviews and Products - Off Road Logic - Wrangler JK Roof Rack - Powered by ReviewPost


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20% of reviewers $1,987.00 1.0
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Description: It appears through several reports that this company never delivered on it's products and allegedly ripped off several customers. The company website is gone with no further information.
Keywords: roofrack JK

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Anonymous
Review Date: 11-5-2007 Would you recommend the product? No | Price you paid?: None indicated | Rating: 0 

 
Pros:
Cons: buyer beware!! try to order a rack and they will never send it!!

offroad logic has been known to string people along for months while they keep your money after ordering a rack. when you ask for a refund they say you will get it "when the funds are available"
offroad logic has scammed a bunch of people this way including me! please be careful when dealing with these criminals. there are threads on jk-forum.com backing up this accusation.
Anonymous
Review Date: 11-5-2007 Would you recommend the product? No | Price you paid?: $2,000.00 | Rating: 1 

 
Pros: looks great
Cons: they take your money and you get nothing

I ordered a Jeep roof rack July 18. I paid the company nearly $2,000 up front with my American Express using PayPal. Allegedly, production delays were holding up my order, according to an e-mail I received. These e-mails postponed and delayed me until it was too late to seek remedy from my credit card company, or PayPal. On September 13, tired of waiting any more, I requested they cancel my order and provide a full refund. I got a response the same day telling me that my refund would be processed `in a few days` and promising a free gift for my troubles (I don't care about the gift). When I didn't hear further and did not receive my refund (or the free gift), I began pursuing the company by e-mail and phone with no resolution. I have yet to get Brett to answer the phone or return a phone call. We have traded numerous e-mails, but the company remains evasive, promising payment but no timeframe. I pursued a complaint through the Better Business Bureau (as even Brett suggested I do at one point), and the company never responded! Yet the company has updated their website, is still taking orders and is visiting trade shows promoting themselves. I feel like I a victim of a fraud -- they took my money, held it and delayed me, never sent my product ordered and
then never issued the promised refund.
Anonymous
Review Date: 11-16-2007 Would you recommend the product? No | Price you paid?: $1,974.00 | Rating: 1 

 
Pros: the best looking rack on the market for JK 4 door
Cons: an undeliverable product

I stumbled across this site as i was searching for an alternative rack system for my jeep and i just had to post my experience with this company. I ordered a rack from them on july 5th and it is now the end of november and there is not only no rack in site, this company can't even give me a production date. I gave them a production date when I produced the nearly $2000.00 to order the rack. After numerous e-mails and conversations with Brett, I finally cancelled my order and just today sent in my dispute with my credit card company. I waited and waited for the funds that Brett said he would refund and it never came, what did come was the suggestion for a partial repayment ! uh, no thanks !! I submitted complaints to the better business bureau as he was out wheelin' and dealin' at the SEMA show which makes me wonder, have us customers funded his trip out there ? there are so many problems i have with that trip which include his audacity to take new orders for these rack systems when he can't produce them.
To everybody involved , and those jeep owners looking to purchase rack systems fot their JK models, please pass the word out on this kook because he is scamming the Jeep posse !! This is a heresy !!
Anonymous
Review Date: 11-25-2007 Would you recommend the product? No | Price you paid?: None indicated | Rating: 1 

 
Pros: none
Cons: everything

To those who have not received a full reimbursment from off road logic then please contact the local district attorney where off road logic is located. This is theft they are commiting.
Anonymous
Review Date: 7-26-2008 Would you recommend the product? Yes | Price you paid?: None indicated | Rating: 1 

 
Pros:
Cons:

They never paid their vender's thats why they were unable to supply the product


 
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